Address
26, Reddy Street, Nerkundram, Chennai, Tamil Nadu, 600107
Work Hours
Monday to Saturday: 10AM - 7PM
Friday (Closed For Prayer) : 12PM - 2PM
Cancellation and Shipping Policy
Cancellation Policy
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Customers can cancel the order before it is shipped.
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Please email us to cancel your order.
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Please be advised that some orders are shipped almost immediately, and cancellation may not always be possible.
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Any amount paid will be credited to the same payment mode used for the transaction after deducting 2% cancellation charge.
Shipping and Delivery Policy
At MHM Enterprises, we strive to ensure timely delivery of your orders while maintaining the quality of service. Please find below our shipping and delivery guidelines:
Shipping Partners
We partner with reliable courier companies to ensure the safe and timely delivery of your orders. All shipments are completely insured for your peace of mind.
Shipping Charges
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Free shipping is offered for orders above Rs. 2999.
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For orders below Rs. 2999, a shipping charge of Rs. 199 is applicable for both prepaid and Cash on Delivery (COD) orders.
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Additional charges may apply during special promotions, sales, or offers.
COD Orders
Cash on Delivery (COD) orders will be dispatched only after confirmation. Orders will not be held for more than 4 days and will be cancelled if confirmation is not received.
Delivery Timeframe
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Orders are typically dispatched within 2-3 business days from the date of order confirmation.
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Depending on your location, the delivery timeframe may vary. However, we strive to ensure that your orders reach you as quickly as possible.
Shipping Turnaround Time (TAT)
Our standard Shipping Turnaround Time (TAT) is 2-3 business days. Please note that unforeseen circumstances or the unavailability of customers at the time of delivery may cause delays.
Responsibility for Delay
We shall not be responsible for any delays caused by unforeseen circumstances or if the customer is unavailable at the time of delivery. However, we make every effort to communicate any delays promptly and keep you informed about the status of your order.
Tracking Orders
Customers can track their orders using the tracking information provided via email or on our website. If you encounter any issues with tracking your order, please feel free to contact our Customer Service team for assistance.